Hopitel

Call Centre Agents

Hôpitel’s Call Centre staffed with call centre agents 7 days per week 13 hours per day is an industry exclusive in Canada and provides convenience and flexibility to all our clientele. Its mission is to manage calls from patients and family members requesting rental services, room transfers, service holds, assist with user interface navigation or to help with pre-booking rental services, and general enquiries. This added convenience for patients and family members provides quick access to information they may need throughout Hôpitel’s entire network of 40 plus hospitals. Remote activation through the Call Centre is available in most hospital locations where Hôpitel provides its managed services. The Call Centre can be contacted by simply dialing 1-866-MEDITEL (633-4835).