CALL CENTER AGENTS
Hôpitel’s call center staffed with call center agents 7 days per week 13 hours per day is an industry exclusive in Canada and provides convenience and flexibility to all our clientele. Its mission is to manage calls from patients and family members requesting rental services, assist with user interface navigation or to help with pre-booking rental services. This added convenience for patients and family members provides quick access to information they may need throughout our entire network of 50 plus hospitals. Remote activation through the call center is available in some hospital locations. The call center can be contacted by simply dialing 1-866-MEDITEL