Hôpitel offers technical support and resources in installation, engineering and system integration to hospitals throughout Canadian Health Care market. This support involves television repair, network distribution management, design and maintenance through our technical services department 365 days a year. Providing accurate, timely information and results on technical services for patients and our hospital partners is the highest priority we have.

Hôpitel has developed strong relationships with our suppliers for over 35 years. These long standing relationships have enabled Hôpitel to provide only the highest levels of service efficiency to hospitals. Hôpitel achieves these efficiencies by way of extensive bilateral cooperation and communication in factory training of Hôpitel personnel in both service and system integration, and the manufacturing process and customization of hardware to meet Hôpitel’s required specifications.

Additionally, Hôpitel always maintains an extensive stock of spare parts and system components, and if necessary, has experienced service personnel available to effect repairs with first hand knowledge of our systems to ensure minimum downtime. Our technical services department's internal goals are customer satisfaction through teamwork. Our company meets the needs of all the hospitals we service, and offers fast, quality repair service with available network system diagnostics. As well, Hôpitel
always tries to accommodate any special needs or technical requests a hospital may have including data confidentiality.